Welcome to the Returns & Refund Policy of Flashzfinds, operated by Binary Breeze Innovations Private Limited! We are committed to ensuring that every purchase meets your expectations. This policy explains our process for returns, exchanges, and refunds, giving you confidence when shopping for your fashion essentials. Explore our policy to see how we put your satisfaction first. Please carefully review this policy, which outlines the procedures for smooth transactions on our platform.  

By using our website and making purchases, you agree to adhere to the terms specified in this Return and Refund Policy.  

ELIGIBILITY FOR REFUNDS  

To be eligible for a refund, an item must meet the following conditions:    
 

• It must be in its original packaging.  
• All tags must be intact.  
• Ideally, the item should be unworn and in its original condition.  
• Refunds are typically processed within 5-7 business days upon receipt of the returned items and completion of a thorough inspection.  

RETURN PROCESS GUIDELINES  

We encourage you to contact our customer service department if you wish to initiate a return. Provide your order number, detailed information about your request, and any relevant documentation to support your claim. Additionally, include your contact information for further clarification if needed. Remember, items must be returned unused, in their original condition, with packaging and tags attached.  

REFUND DISBURSEMENT  

In most cases, refunds will be processed within 5-7 business days using the original payment method.  

PARTIAL REFUNDS  

Occasionally, partial refunds may be issued for items returned with minor damages or missing accessories, subject to evaluation.  

SHIPPING COSTS  

Shipping costs are non-refundable unless an error on our part has occurred. We regret that we cannot reimburse shipping fees for returns.  

REFUND EXEMPTIONS  

Refunds are not applicable under certain circumstances:    
  

• Custom products are eligible for refunds only in the event of damage or incorrect packaging upon receipt.  
• Items returned without original packaging or tags will not qualify for refunds.  
• Products showing signs of wear or use beyond necessary inspection will be exempt from refunds.  
• If there are exceptions to these policies, they will be explicitly communicated during the purchase process.  

We appreciate your time and attention in reviewing our Return and Refund Policy. Our goal is to ensure a transparent and seamless shopping experience. If you have any queries or need further assistance, please do not hesitate to reach out—we are always here to help.