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SIGN UP RELATED QUERIES

Absolutely. We prioritize your information's security and confidentiality. We use advanced encryption and security measures to protect your data. Rest assured, your personal information is safeguarded with stringent security protocols in place.

Yes, you can update your account information at anytime. Simply log in, go to your profile settings, and edit your details, such as your email address, shipping address, and communication preferences. We make it convenient and personalized to shop with our flexible accounts.

You are not required to create an account, but it is highly recommended. It allows you to save items for later, and receive recommendations customized to your style. Checkout as a guest, but access order history and personalized recommendations with an account.

To sign up, click on the 'Sign Up' button on our homepage. Enter your email, create a password, and follow the prompts to complete your profile. An account allows you to track orders, save favourites, and manage your preferences.  

PAYMENT RELATED QUERIES

Yes, you can modify or cancel your order within a certain time frame after payment. Please contact our customer support team as soon as possible with your order details to assist you further. Please note that orders already processed or shipped may not be eligible for cancellation or modification. 

Yes, we prioritize payment information security. Payment details are encrypted and stored securely using industry-standard protocols. Your data is protected to ensure a safe and reliable shopping experience. We ensure that your payment details are secure. 

Once an order is placed, you cannot change the payment method. If you need to use a different payment method, please cancel your original order and place a new one using your preferred payment option.    

We accept a variety of payment options including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted for your safety.     

ORDER RELATED QUERIES

At present, our shipping services are limited to customers within India. We are actively working on expanding our shipping capabilities and hope to offer international shipping soon. Keep an eye and Stay updated on international shipping options!     

To ensure security and prevent fraud, we cannot change the shipping address after an order is placed. Please verify your shipping information carefully before completing your purchase. If you have any issues, our support team is here to help!  

If you haven't received updates via email regarding your order status within a few days of purchase, please contact our customer service directly. We're here to provide you with detailed information about your order's progress and estimated delivery time. Your satisfaction and convenience are our top priorities    

If your order hasn’t arrived by the scheduled date, please check your email from (Website name) for any updates. If there are no updates or if the delivery timeframe has passed, contact our customer service team for assistance.